No business can survive without a regular flow of new sales leads. However, the constriction of marketing budgets has made the cost of obtaining each lead a vital issue. Even more important is the value each sale brings to the company. A well-managed customer care center can be a powerful and efficient tool for customer acquisition.
In coordination with your sales objectives, JIVA has the expertise to design, build, and manage customer acquisition and sales solutions that enable you to meet and exceed your revenue goals. A sample of our program offerings includes:
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Inbound and outbound sales |
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Order taking and fulfillment |
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Lead generation |
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Product information requests |
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Subscription renewals |
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Database cleaning and updating |
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Up-sell and cross-sell programs |
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Business-to-business sales solutions |
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Our solutions capitalize on each contact, allowing us to analyze your customer database, assess operations and parameters, and provide more accurate targeting for future sales campaigns. By tracking customer value over time against the cost of acquisition, we help you improve the quality of your sales processes while reducing the total cost of acquisition.
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